Channel 01
Call us
Best for quick sales questions, stock checks, and pickup arrangements. Australian-based phone support, no overseas call centre — the person who answers works on the actual devices.
Call now
PHONE · EMAIL · NORTH ROCKS SHOWROOM · OPEN 7 DAYS
Sydney team.
Sydney team.
Real humans.
Computer and Laptop Sales (CLS) is reachable by phone, email, and in person at our North Rocks, Sydney showroom. Open Monday to Sunday, 10am–6pm AEST. Australian phone support — no overseas call centre. Email replies within one business day, usually faster.
Sydney-based phone · 1300 724 968
Open 7 days · 10am–6pm AEST
Email reply within 1 business day
ISO/IEC 27001 info security
Three ways to reach us
Pick what suits you.
Quick question? Call. Detailed enquiry or attachment? Email. Want to see devices in person? Visit. Same Sydney team across every channel.
Channel 02
Email us
Best for detailed enquiries, business quotes, attachments, and after-hours messages. We reply within one business day — usually faster.
Send emailChannel 03
Visit the showroom
Unit 25, 16 Loyalty Rd, North Rocks NSW 2151
Best for seeing devices in person, comparing grades side-by-side, and trying the keyboard before you buy. Open Monday to Sunday, 10am–6pm AEST.
Get directions
Send a message
Use the form, or drop by.
Form goes straight to [email protected]. We reply within one business day, usually faster. Protected by Google reCAPTCHA. Your information is used only to respond to your enquiry — never sold or shared.
Send us a message
Tell us what you need — a specific spec, a bulk quote, a warranty question, or a repair booking. We'll get back to you within one business day, usually faster.
North Rocks showroom
Get directions
Walk in seven days a week.
Hours
Monday–Sunday · 10am–6pm AEST
Phone
1300 724 968
Email
[email protected]
Pickup
Ready in 1–2 business days · select "In-store pickup" at checkout
By department
Specific enquiry? Skip the queue.
Specific enquiry types route faster through the right channel below.
Business & bulk orders
10+ units, schools, councils, government, MSPs, corporate fleets. PO and invoice billing. Volume pricing available.
Business enquiriesWarranty & support
Hardware issue within your 12-month warranty? Submit a claim — CLS pays shipping both ways for warranty returns.
Warranty claimReturns & refunds
30-day change-of-mind policy. Read the conditions and start a return online.
Returns policyRepair bookings
Screen replacement, battery swap, data recovery, motherboard diagnostics. Sydney workshop, in-house technicians.
Book a repairShipping & pickup
Order tracking, delivery times, change of address, in-store pickup arrangements.
Shipping infoITAD & data destruction
Decommissioning a fleet? Sister business ITC Asset Management handles secure pickup, NIST 800-88 wipes, and ISO 14001 e-waste recycling.
Visit ITC Asset Management
By the numbers
Contact, in numbers.
Concrete figures about reaching us — verifiable from Google, our showroom, and 14 years of trading.
Phone
1300 724 968
Mon-Sun · 10am-6pm AEST
Email reply
<1 day
Typically much faster
Open
7
Days a week
Pickup ready
1-2
Business days
Reviews
423
5.0★ on Google
Skip the message.
Already know what you want?
Skip the form. Browse refurbished laptops from $280 with 12-month warranty — or call 1300 724 968 if you want a recommendation in 30 seconds.
FAQ
Before you message us — check here first.
What's the fastest way to reach CLS?
Phone is fastest during business hours: 1300 724 968, Monday to Sunday, 10am–6pm AEST. For after-hours, use the form on this page or email [email protected] — we reply within one business day, usually faster.
Where is the CLS showroom?
Unit 25, 16 Loyalty Road, North Rocks NSW 2151. About 25 minutes northwest of Sydney CBD, near Parramatta and Castle Hill. Open Monday to Sunday, 10am–6pm AEST.
Can I track my order?
Yes. You'll receive a tracking link via email once your order is dispatched (typically within 2 business days). If you haven't received it, check your spam folder, then email [email protected] with your order number and we'll resend it.
How do I submit a warranty claim?
Email [email protected] with your order number, a description of the issue, and photos or a short video if visible. We'll send a return label — CLS pays shipping both ways. We'll keep you updated through assessment, repair, and dispatch. Full warranty details.
Do you offer business or education bulk pricing?
Yes. For orders of 10+ units, we offer quote-based volume pricing with PO and invoice billing. CLS supplies schools, councils, government departments, MSPs, and corporate fleets across Australia. Email [email protected] with your unit count, spec requirements, and timeline — or submit a business enquiry.
Can I pick up my order from the showroom?
Yes. Select "In-store pickup" at checkout. We'll email you when the order is ready — usually within 1–2 business days. Pickup hours: Monday to Sunday, 10am–6pm. Bring your order confirmation and photo ID.
Do you provide quotes via the contact form?
Yes. For single-unit quotes, just describe the spec you need (processor, RAM, storage, screen size, intended use) and we'll reply with options. For business or bulk quotes (10+ units), use the business enquiry form instead — it routes faster for fleet pricing.
Is my message and personal information secure?
Yes. The contact form is protected by Google reCAPTCHA. Your information is used only to respond to your enquiry and is never sold or shared with third parties. CLS holds ISO/IEC 27001:2022 certification for information security management. See our Privacy Policy for full details.
Do you have a physical phone number? (No call centres?)
Yes. 1300 724 968 is an Australian-based number answered by our team at the North Rocks showroom and refurbishment facility. No overseas call centre. The person you speak with works on the actual devices.
What if I need help outside business hours?
Use the contact form or email [email protected]. Messages received after 6pm or on public holidays are picked up first thing the next business morning. Genuine urgent warranty issues are prioritised.
